Safaricom Website & Enterprise Design System
One digital language. Multiple experiences.
- Client
- Safaricom
- Executed at
- WPP Scangroup & Dentsu
- Discipline
- Product Design & Engineering
01
The Business Problem
Why did it matter?
As Safaricom's digital ecosystem expanded, maintaining consistent user experiences across multiple websites and platforms became increasingly complex. The challenge was to establish a unified design foundation that could strengthen brand consistency, simplify customer journeys and support scalable digital development.
02
The Approach & Solution
How did we solve it?
We created an enterprise design system built around reusable UI components, design tokens and consistent interaction patterns. Using this foundation, we designed and developed Safaricom's corporate website and extended the system across other digital platforms, including Safaricom Foundation, M-PESA Foundation, Safaricom Chapa Dimba and Safaricom Golf Tour, ensuring consistent experiences while streamlining design and development.
03
The Outcome
Let the work speak for itself.
A connected digital ecosystem built on a unified design system, delivering consistent, scalable experiences across Safaricom's corporate website and multiple customer-facing platforms.



04
My Role
What was my contribution?
- UX & Product Strategy
- Design System Leadership
- Technology Strategy
- Implementation Oversight
